
From dealing with false information to guaranteeing successful collection of first-party data, these are the developments that marketers and advertisers must pay attention to.
As marketers are under more intense scrutiny than before, we outline five predictions that marketing leaders should integrate into their strategies in 2023 and beyond. These predictions are crucial for achieving results and earning back the trust of business leaders.
What does the future hold for marketing in 2023?
"In the face of constant social and economic challenges, marketing leaders are envisioning a future where more intelligent marketing results in stronger, more meaningful relationships between customers and brands,"
Marketing plans to integrate operational AI to make more intelligent, data-driven choices.
By 2025, forecast that 75% of employees in organizations who implement AI in marketing will transition from operational tasks to strategic roles. Implementing artificial intelligence in marketing operations will decrease resistance and remove repetition, enabling marketers to allocate their budgets and resources towards tasks that promote a more agile marketing structure.
Marketers can use AI in the creative process to automatically capture, process, and analyze real-world images and videos, enhancing image quality and creating digital twins.
AI will keep improving marketing operations processes to enable quicker, data-driven responses to ongoing challenges that show no signs of decreasing.
Marketing plans to reallocate some of their media budget to incorporate product placement.
By 2024, forecast that 70% of brands will shift a minimum of 10% of their media budget towards incorporating products into entertainment content. Consumers are getting tired of advertisements, and those who have the resources to do so are choosing to avoid them. High-earning customers are more inclined to claim they intentionally ignore advertisements and attempt to multitask if they are forced to watch one.
This cat-and-mouse game has become increasingly costly, with top brands paying a premium to target affluent consumers through digital marketing. However, these impressions lose significance as the audience discovers innovative ways to ignore them. Marketers who stick to old-fashioned digital ad styles will start targeting mostly people who don't have access to digital technology.
Instead of relying solely on traditional advertising, brands that embrace product placement in platforms like streaming TV and sponsored content from various sources will thrive. This type of marketing is widely seen by consumers and generally supported.
Marketing is going to create a loyalty program in order to keep high-priority customers.
By 2027, one out of every three businesses that do not currently have a loyalty program will create one to improve their first-party data collection and hold onto important customers. Loyalty schemes are a useful tactic for incentivizing customers and gathering important data for improving customer experiences through personalization. Currently, loyalty programs are most commonly found in the travel, hospitality, and retail sectors. Nevertheless, there are chances in different sectors, like banking and consumer packaged goods.
Highly personalized loyalty content, when used effectively, can engage top target audiences to enhance retention and growth. In 2023, B2B and B2C companies will boost their spending on loyalty programs as a portion of their overall marketing budget.
As more businesses introduce new loyalty programs, the competition for customer attention and first-party data will intensify. CMOs who implement top-tier loyalty programs will go beyond just offering transactional rewards and understand that personalization is a key factor in setting them apart.
At the same time, regulators and advocacy organizations are expressing worries about the manipulative and biased applications of AI, as seen in the AI Act in the EU and the AI Bill of Rights in the U.S. Numerous companies are facing criticism for using sophisticated technology to sway consumers in unsettling and unfair manners.